Clarity before your appointment.

If you are unsure, a short consultation is the right place to start. We assess the vehicle's use, condition, interior and paintwork, then recommend a package or combination that genuinely fits. You decide on the next step afterwards.

No. Tell us about the vehicle, its condition and your goal. We will advise whether cleaning, polishing, paint protection, ceramic coating or a service workflow makes sense.

These prices provide guidance. The exact scope depends on vehicle size, condition, materials, soiling and the desired result. We agree the work clearly before starting.

That depends on their depth, material, cause and condition. Many marks can be removed or improved substantially. We explain what is realistic and material-safe before work begins.

Specialist treatments are covered by the terms applicable to that service. Before starting, we explain clearly which assurance is appropriate and credible.

Yes. Our business liability insurance covers transfer journeys and the vehicle's entire stay in our alarmed, video-secured premises.

Yes. Use the contact form or call us with the vehicle, your request and preferred date. We confirm appointments personally and discuss the appropriate scope in advance.

Yes. After inspecting the vehicle together, or reviewing clear photographs, we provide a binding quotation. There are no hidden charges or later surprises.

Our trained and insured drivers collect your vehicle from home or work and return it once the work is complete. This service is free of charge with a ceramic coating.

Smart Repair addresses minor damage without replacing complete parts. Parking dents can be removed without repainting, and small marks on alloy wheels can be repaired. We assess what is worthwhile on the vehicle itself.

Factory paint has pores that are invisible to the eye and can hold dirt particles. Protection closes these pores, helping the surface stay cleaner and making it easier to wash.

Start with the visible issue, whether it is the interior, paintwork, desired protection, scratches, odour or handover quality. We then assess which service is genuinely useful.

A package works when the scope fits a clear framework. An individual service is more appropriate for targeted paint correction, ceramic protection, odour treatment, specialist damage or business workflows.

Yes. Cleaning, polishing and protection often belong together. We combine them only when the sequence, result and effort make sense for the vehicle.

Yes. An initial enquiry can be brief. The vehicle, its condition, your goal and photographs where useful are often enough for a first assessment.

Once you register, we agree a meeting point at the terminal or another suitable location. Your vehicle is cared for and parked securely while you travel, then returned to you personally on arrival.

Our collection services are designed for this, including Businesscare during office hours and Drive'n'Care by arrangement. You hand over the key and we take care of the rest.

In our experience, yes. A professionally prepared vehicle usually makes a stronger first impression, sells more quickly and can achieve a better price. We only recommend work that is economically worthwhile.

The Smaragd Package is the clear starting point for a hand wash and basic cleaning. Saphir suits more intensive interior needs. Rubin adds exterior care and a gloss polish. Diamant combines interior, exterior and finishing work.

A great deal can often be improved. Complete removal depends on the material, how long the issue has been present, its cause and any previous treatment. We inspect the condition and explain the realistic limit.

Yes, when it is prepared and carried out properly. Pre-cleaning, suitable products, controlled handwork and careful drying reduce unnecessary stress on the paint.

That depends on the package and condition. Basic cleaning takes considerably less time than intensive interior work involving stains, odours or dog hair. We confirm the timeframe after the initial assessment.

Rinse away heavy dirt first. Clean the bodywork with mild car shampoo and a sponge, never a brush, in two or three controlled passes. Rinse thoroughly with clean water and dry with a suitable chamois or drying towel.

Spray wheel cleaner directly onto the surface, allow two or three minutes depending on its acidity, then rinse thoroughly. Professionally cleaned wheels are the better option for heavily bonded brake dust.

The emulsion is sprayed on sparingly and moves between the paint and the dirt layer. It surrounds the dirt particles so they can be lifted with a microfibre cloth without scratching, making it useful for maintenance between washes.

Yes. Sand can become trapped even in soft textile strips and act like abrasive paper. No automatic car wash is entirely scratch-free; careful hand washing remains the gentlest method.

Avoid conventional cockpit sprays. They can react with plastics, leave vapour deposits on glass and reduce antistatic properties. Lukewarm water and a microfibre cloth are usually sufficient.

Spray extraction and material-safe deep cleaners can remove even ingrained coffee, chocolate, oil or make-up stains without residue in most cases.

After thorough mechanical interior cleaning, ozone is circulated through the cabin. The gas reaches the ventilation ducts and breaks down odour molecules chemically rather than masking them.

We use certified, biodegradable and allergy-friendly products. After deep interior cleaning, the vehicle smells neutral and fresh rather than of chemical vapours.

Yes. Cracks can be repaired and leather recoloured at significantly lower cost than retrimming in many cases. A UV treatment can then help protect the leather from fading and wear.

It suits paintwork that is fundamentally well kept but needs greater depth, clarity and a more even appearance. This level typically corresponds to the Rubin Package.

Fine wash marks and surface scratches can often be reduced substantially. Deeper scratches need assessment so the remaining paint, risk and achievable result remain clear.

Polishing cleans, smooths and corrects the paint and prepares it for finishing or protection. Paint assessment, correction level, machine, pad, material and experience all determine the result.

Not always, but very often. Dull areas, holograms and wash marks left beneath a coating remain visible and are effectively sealed into the finish.

Polish is a chemical-mechanical product that reduces fine scratches, oxidation and dullness by smoothing the paint surface in a controlled way. It improves gloss and depth, but corrects rather than protects.

A paint cleanser removes contamination, fallout and bonded particles, while polish corrects the paint surface mechanically. The two processes complement rather than replace each other.

With normal use, once or twice a year is generally sufficient. More frequent polishing is possible, but should use mild products to avoid unnecessary paint removal.

Hand polishing suits light defects and sensitive areas. Machine polishing delivers stronger, more even correction. The right method depends on the paint condition and target result.

Abrasive compounds contain fine particles that remove a controlled amount of paint to correct scratches and defects. Stronger products belong in specialist hands so correction remains measured and material-safe.

A finishing polish is a very fine compound used after the main correction stage. It produces depth and gloss and removes the last holograms.

Holograms are fine linear polishing marks caused by uneven machine movement. They show under direct sunlight or point light sources and are optical defects that can be removed with a correct finishing process.

Gloss typically lasts for several months depending on care and weather. Applying protection afterwards preserves the result considerably longer.

Modern polishes suit solid, metallic and pearl finishes. Classic paints such as nitrocellulose or synthetic resin need particular care, which is why we assess them first.

No. Paint polish can discolour or dull plastics; those materials need dedicated non-abrasive care products.

Polish corrects paint; wax protects it. The two are often combined, with correction first and protection afterwards.

Only a few micrometres of clear coat are available for polishing, so we work with minimal, controlled removal. Polishing through is irreversible and requires repainting, which is why paint depth is checked first.

A single-stage polish usually takes one to two hours, multi-stage correction takes longer, and a local spot correction may take only minutes. Paint hardness, defects and vehicle size determine the exact time.

Spot polishing corrects a small local area, such as an isolated scratch or stone-chip mark. This keeps paint removal minimal and avoids unnecessary work across the whole panel.

Matte paint has an open structure that polishing would smooth, creating irreversible shine. It should only be cleaned and protected with suitable products.

A specialist uses coordinated compounds, controlled pressure, suitable pads and a traceable process. This keeps the finish even and reduces the risk of holograms or paint damage.

Finely abrasive products with controlled correction can suit dull gloss paint. Stronger abrasives should only be used by specialists to avoid excessive paint removal. Matte-finish paint must not be polished.

No. Polish would mechanically remove the coating. Ceramic-coated vehicles need dedicated maintenance products without abrasives.

Yes. Incorrect technique, excessive machine speed or unsuitable pads can create holograms. Professional processes use coordinated systems to prevent them.

Rotary machines correct through a fixed rotating movement. Dual-action machines oscillate and produce a controlled, even finish. Rotary provides power and correction; dual action provides control and refinement. Both have a place in professional work.

Cutting compounds use coarser abrasives for defect correction. Finishing polishes use a finer grade to refine the surface and develop gloss. Cutting creates controlled marks that the finishing stage removes.

Swirls, RIDs, car-wash marks, oxidation and clear-coat haze all affect the way light reflects. They are most visible in sunlight or under LED inspection light, and many can be corrected completely.

Cutting pads create correction, medium pads handle lighter defects and finishing pads refine gloss. Hardness, cell structure and material determine the mechanical energy and result.

One-step polishing combines correction and finishing. Two stages separate defect removal and refinement. Three stages add a high-gloss step for maximum clarity. The defect pattern and paint hardness determine the right process.

Swirls are circular, holograms linear, RIDs isolated, oxidation dull and haze milky. Each defect has a distinct cause and requires an appropriate correction method.

With controlled pressure, constant speed and overlapping cross-hatch passes. Excessive pressure creates heat and holograms; too little reduces correction. Even overlap is essential.

Warm paint becomes softer and more sensitive, while cold paint needs more working time. Hard paint calls for stronger correction, soft paint for precise finishing. Pad behaviour also changes with temperature.

Identify, classify, correct. Inspection lights reveal defects, classification identifies their cause and the selected process defines the correction. This avoids unnecessary paint removal and supports repeatable results.

Pre-cleaning, defect analysis, polishing stages, inspection, degreasing and final documentation. Each step is recorded clearly to support technical quality and repeatability.

Clear coat is typically 30 to 50 micrometres thick, but only 3 to 5 micrometres are available for polishing. Hardness, temperature and material behaviour determine the strategy. Polishing through is irreversible and requires repainting.

With a coating-thickness gauge. Several readings on each panel are needed to identify repair paint, thin areas and zones of increased risk.

Friction between pad and paint creates heat. It softens the clear coat, increases correction and can cause holograms or surface distortion, making temperature control essential.

Dark paint reveals defects more strongly and needs precise finishing. Light paint hides micro-scratches more readily. Metallic paint reflects more light and can make dull areas especially visible.

Higher speed creates more correction and more heat; lower speed has less effect. The right speed balances controlled removal with an even finish.

Compounds contain oils and fillers that can hide defects. Degreasing reveals the true finish and allows a coating or sealant to bond correctly.

It is a cosmetic result in which oily compounds hide defects rather than remove them. The marks return after the first wash. Professional correction avoids relying on fillers.

Excessive pressure, the wrong pad or compound, moving too quickly, skipping degreasing, overheating and uneven cross-hatch passes. These mistakes create holograms or an inconsistent finish.

Warning signs include dull patches, visible base coat, lost reflection and sharp edges around the defect. The damage is irreversible and requires repainting.

Polishing leaves the corrected surface exposed. It should then be preserved with a suitable wax or protected with a sealant or coating.

Yes. Instead of replacing the units, the weathered UV layer can be sanded precisely, polished to clarity and sealed with fresh UV protection, restoring light output and appearance.

Yes. Older original paint, often without clear coat, is treated very carefully and usually by hand with gentle compounds and traditional waxes. The goal is to preserve patina and value.

It can improve protection, make cleaning easier, deepen gloss and reduce dirt adhesion. The benefit depends on paint condition, preparation and vehicle use.

No. Ceramic suits vehicles whose condition, use, expected result and maintenance commitment align. Liquid-glass or lighter finishing protection can sometimes be the better choice.

Durability depends on the system, preparation, vehicle use, washing habits and maintenance. We do not make a blanket promise before the condition and objective are clear.

Gentle hand washing, suitable cloths and non-aggressive cleaners help the protection perform well for longer. Ceramic makes maintenance easier but does not eliminate it.

It is a protective layer over the paint that helps resist UV exposure, dirt, chemicals and weather. It improves gloss and can extend the useful life of the finish.

Wax provides short-term gloss and protection and often lasts only a few weeks. A sealant or coating forms a more stable layer and can last considerably longer depending on the product and preparation.

Common options include polymer sealants with practical medium-term durability, hard and long-lasting ceramic coatings, and graphene or hybrid variants. Paint condition, use and your objective determine the best fit.

No. Protection preserves the surface but does not correct it. Scratches need polishing or paint correction beforehand.

Simple sealants can be suitable for private use. Ceramic coatings belong in specialist hands because application errors are difficult to correct.

It reduces the risk of damage by slowing the effect of aggressive residue. Even so, bird droppings and insects should be removed promptly.

Yes, but only with products developed specifically for matte finishes. Conventional ceramic coatings can change the appearance, so the material must be identified first.

They serve different purposes. Protection preserves the original paint, while wrapping changes appearance and offers a degree of mechanical protection. The two can also be combined.

Yes. Depending on its condition, the old layer is removed or prepared. We assess adhesion and paint condition before applying a new system.

Depending on the scope, the work can take from several hours to several days. Ceramic systems require additional curing time.

Yes. Applying protection early preserves fresh paint from the outset and can help slow premature ageing.

Modern water-based paint systems can be softer and more sensitive than older finishes. Without protection, the outer clear-coat surface can become dull over time. A suitable system helps preserve gloss and resilience.

Protection supports a self-cleaning effect and easier washing. It helps reduce gloss loss and protects against corrosion and acidic contamination such as bird droppings or tree sap.

A proper vehicle assessment determines that. Paint condition, use and the care objective guide the choice, so it is worth seeking advice before deciding.

Rain beads and runs off more readily, insects in summer and ice in winter adhere less strongly, and night visibility can feel calmer. The improvement is especially noticeable on motorways.

Yes. We support garages, dealerships, businesses, hotels and organised handovers with clearly defined care and reconditioning services.

Yes, once the service, vehicle type, typical condition and quality target are clearly defined. A collaboration often starts with one initial vehicle.

Depending on the service, location and conditions, a mobile or coordinated solution may be possible. Not every treatment is suitable on site, so we assess the process first.

Vehicle numbers, location, required handover standard, available timeframe and typical condition are helpful. We then plan a suitable and realistic workflow.

Yes. Lettering and full wraps are removed with controlled heat without damaging sound original paint. Adhesive residue is neutralised and the paint can then be refined.

Yes. We prepare new vehicles for delivery and used vehicles for the showroom, reducing pressure on the in-house workshop and making costs easier to plan.

From a fleet of five vehicles, we can agree an individual framework with a fixed contact person and priority appointment allocation.

We adapt to your operating hours. To reduce downtime, vehicles can also be handed over and prepared in the evening or at weekends by arrangement.

Leasing companies can charge substantial reductions for scratches, dents and stains. Targeted preparation can address these issues in advance at a fraction of that cost.

The AVP Car Care Academy offers everything from intensive foundation courses to specialist modules, with optional routes towards franchise or licence partnership.

A professionally completed service outside the franchised dealer network does not generally invalidate the manufacturer's warranty. We follow manufacturer specifications, use original or equivalent-quality parts and document the work. The individual manufacturer's warranty terms remain decisive.

Depending on the vehicle and agreement, we use original parts or equivalent-quality alternatives. We explain which parts are proposed and why they suit the vehicle before work begins.

We record the work and parts used in a clear, traceable way. At handover, you know what has been completed and which maintenance step is due next.

As an independent workshop, we can often price many service tasks more competitively. The vehicle, parts and scope determine the actual cost, which we confirm transparently in advance.

It is especially worthwhile for well-kept vehicles, new and nearly new cars, or paintwork that should remain protected and easier to clean after proper preparation.

It does not make paint scratch-proof. It can increase surface resilience and ease maintenance, but careful washing and considerate use remain essential.

Cleaning, paint inspection, decontamination, polishing and degreasing are planned around the vehicle's condition. Without thorough preparation, a ceramic finish rarely looks premium.

Vehicle size, paint condition, intended durability, preparation and scope all affect the price. The package supplement from CHF 180 is an initial guide.

Summer brings tree sap, bird droppings and UV exposure; winter brings ice and road salt. Ceramic protection helps shield the paint from these influences and supports long-term value retention.

Not exactly. Much modern car-care chemistry operates at nanoscale, but "nano" describes particle size rather than a complete system. Ceramic coating is a specific and particularly hard application within that field.

Depending on the package and mileage, around two to five years. Regular gentle maintenance and refresh treatments extend performance. Declining gloss and more difficult cleaning are early signs that renewal may be due.

Usually two to three working days, because the paint must first be polished and degreased and the coating needs time to cure. A replacement vehicle can be arranged for this period.

No. It increases surface hardness and helps against fine micro-marring, insect residue and bird droppings, but the layer is too thin to stop stone chips. Paint protection film is designed for that purpose.

In principle, yes. To preserve depth and water beading, we recommend gentle hand washing or modern textile washes without aggressive chemicals. Use cleaners intended for highly water-repellent coatings when washing by hand.

No. A professionally applied ceramic coating does not splinter, crack or peel away.

Yes, with the correct system. Some coatings contain solvents that can attack film, so we use compatible, slightly softer systems designed to preserve it.

It is possible but not useful. Wax does not bond properly to the hard ceramic surface and is usually removed again at the next wash.

It is possible but demanding. Paint preparation and controlled application are decisive, and small errors can cause high spots or incomplete protection. Professional application is the safer route.

Slightly. Many apparent mineral spots are only dirt and dust left by evaporated water and disappear at the next wash. Genuine mineral deposits usually come from wash water rather than rain.

It gives you more time. The hard layer slows the damage considerably, and rain may sometimes loosen the residue. Bird droppings should still be removed as quickly as possible.

Sanding removes the coating from the repaired area. It is reapplied after the new paint has fully outgassed, usually after around three weeks. With the original coating invoice, insurers will generally cover this work.