Insight
Stone-chip damage to a windscreen
A stone impact can leave a small chip, radiating cracks or loss of glass. Because the windscreen contributes to visibility and vehicle structure, prompt assessment matters.
Can you continue driving?
Do not continue if damage obstructs vision, is spreading, leaves loose glass or makes the vehicle unsafe. If uncertain, stop safely and ask a glass specialist or recovery service.
A small stable chip may allow a careful journey to assessment, but temperature change, body movement and further impact can make it spread.
Protect the damage and arrange inspection
Keep the area dry and avoid pressing or applying household products. Do not use a DIY resin kit before speaking to the insurer and specialist, as it can affect professional repair.
Repair or replacement
Repairability depends on impact type, size, depth, distance from the edge, driver’s critical viewing area and the glass manufacturer’s system. Fixed coin and centimetre rules are only rough indicators and should not replace inspection.
Professional repair removes loose fragments and contamination, creates controlled vacuum and pressure, injects suitable resin, cures it and finishes the surface. A visual trace may remain even after a structurally successful repair.
Cracks, edge damage, severe contamination, laminated-layer damage or unsuitable position generally lead to replacement.
Cameras and driver-assistance systems
A replacement windscreen may carry cameras or sensors that require calibration according to manufacturer procedures. AVP’s in-house windscreen service accounts for this in the work scope.
Insurance and vignette
Glass coverage, deductible, approved repair route and vignette handling depend on the individual policy and current official rules. Contact the insurer before authorising work rather than assuming every comprehensive or partial policy pays in full.
AVP can inspect the damage, explain repair versus replacement and document the correct next step.

